Terms of service

Eutopia Studios Terms of Service
Last updated: 16/04/2026

These Terms of Service (“Terms”) apply to all users of the website operated by Eutopia Studios Ltd (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms, along with any policies referenced within them.

If you do not agree to these Terms, you must not use this website or our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and Services.


1. ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country of residence, or you have given consent for any dependents to use this site.

You agree not to use our products or Services for any unlawful or unauthorised purpose, including but not limited to violations of intellectual property laws.

Any breach of these Terms may result in immediate termination of access to our Services.


2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to copy, reproduce, resell, or exploit any part of the Service without written permission from Eutopia Studios Ltd.

Content on this site (excluding payment data) may be transferred unencrypted across networks. All payment information is encrypted during transmission.


3. INFORMATION ACCURACY

We do not guarantee that information on this site is accurate, complete, or current. All content is provided for general information purposes and may be updated or changed at any time without notice.


4. PRODUCTS & PRICING

All prices and product availability are subject to change without notice.

We reserve the right to limit or discontinue any product or Service at any time.

We are not responsible for differences in colour or appearance caused by device display settings.


5. ORDERS & BILLING

We reserve the right to refuse or cancel any order at our discretion, including suspected fraud, reseller activity, or bulk purchasing abuse.

You agree to provide accurate, complete, and up-to-date billing and account information for all purchases.


6. CONSUMER RIGHTS (UK LAW)

You are entitled to a 14-day cooling-off period under UK Consumer Contracts Regulations for most online purchases.

This does not apply to:

  • custom-made items
  • personalised goods
  • pre-order items already allocated or in production

7. RETURNS & EXCHANGES

All purchases are subject to our Returns & Refunds Policy.

Nothing in these Terms affects your statutory rights under UK consumer law.


8. THIRD-PARTY SERVICES & TOOLS

We may provide access to third-party tools or links. These are provided “as is” without warranties or liability.

We are not responsible for third-party content, services, or practices.


9. USER CONTENT

Any feedback, suggestions, or content submitted to us may be used by Eutopia Studios Ltd without restriction.

You agree not to submit unlawful, abusive, or misleading content. You are solely responsible for any content you provide.


10. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


11. PROHIBITED USES

You may not use this site or its content for:

  • unlawful activity
  • intellectual property infringement
  • distribution of malicious software
  • harassment, abuse, or discrimination
  • data scraping or spamming

We reserve the right to terminate access for violations of these Terms.


12. LIABILITY DISCLAIMER

All products and Services are provided “as is” and “as available” to the fullest extent permitted by law.

Eutopia Studios Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.


13. INDEMNIFICATION

You agree to indemnify and hold harmless Eutopia Studios Ltd from any claims arising from your breach of these Terms or misuse of the Services.


14. FORCE MAJEURE

We are not responsible for delays or failures caused by events outside our control, including but not limited to courier delays, production delays, strikes, or supply chain disruption.


15. TERMINATION

We may suspend or terminate access to our Services at any time if these Terms are violated.


16. GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of England and Wales.


17. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.


18. CONTACT INFORMATION

For any questions regarding these Terms, please contact:

Eutopia Studios Ltd
Email: eutopiastudios.help@outlook.com.