Cancellation policy

Purchase, Refund & Cancellation Policy

At Eutopia Studios, all orders are considered final upon purchase.

No Refunds & No Cancellations

We operate a strict no refunds and no cancellations policy. Once an order has been placed, it cannot be cancelled or refunded for change of mind or any personal reason.

Exceptions (Faulty or Incorrect Items Only)

Refunds, replacements, or exchanges will only be considered if:

  • The item is faulty or defective

  • You have received the wrong item

  • The item has been damaged in transit

In these cases, you must contact us immediately upon receiving your order so we can review the issue and resolve it appropriately.

How to Contact Us

If you believe your order meets the above criteria, please contact us at:
Email:eutopiastudios.help@outlook.com
You may also reach out via our official Instagram page.

We appreciate your understanding and support. Each order is processed with care to ensure the highest quality standards are maintained.